A great deal of fitness equipment is scrapped for want of a component worth a small fraction of the machine. The frame is fine, the motor is fine, and a console, a cable or a roller has failed. Whether that is the end of the machine depends on how hard you look.
Start with the identifiers
- Model number and serial number, usually on a plate on the frame. Photograph it.
- Manufacture date, often encoded in the serial number.
- The part number, if the manual or an exploded diagram gives one.
- Measurements of the part itself, which matter when the part number is unavailable.
- Photographs of the part from several angles, including any markings on it.
With those, a part is findable through channels that will not respond to “a cable for a rowing machine”.
Where to look, in order
| Source | Best for | Notes |
|---|---|---|
| The manufacturer | Anything model-specific | The obvious first call; support periods vary enormously |
| The original retailer | Warranty-period parts | Sometimes holds stock the manufacturer does not |
| Independent fitness equipment servicers | Common wear parts | Often the most useful route for older machines |
| Generic component suppliers | Bearings, belts, fasteners, cables | Many parts are standard industrial components with a brand sticker |
| Donor machines | Consoles, motors, anything unobtainable | A broken machine of the same model is frequently cheaper than the part |
| Owner communities | Identifying what a part actually is | Often knows the generic equivalent |
The generic-equivalent trick
This is the route most people never consider and it resolves a surprising share of cases. Many fitness equipment components are standard industrial parts:
- Bearings carry standard size codes stamped on them and are available from any bearing supplier for a fraction of a branded price.
- Drive belts are frequently standard sizes with a code printed on them.
- Fasteners are almost always standard metric or imperial.
- Cables can be made up to length by a wire rope supplier, with the correct fittings swaged on.
- Upholstery can be reupholstered by any competent trimmer.
- Deck lubricant is silicone, available generically.
Take the old part off, look for markings, and search for those rather than for the machine. It frequently turns an unobtainable part into a stock item.
Donor machines
If a part is genuinely unavailable, a broken machine of the same model is often the answer. People sell non-working equipment cheaply, sometimes free for collection, and a machine with a dead motor is a complete set of every other component.
This is particularly effective for consoles, which are the least likely part to be available separately and the most likely to end an otherwise sound machine.
When to stop and replace
- The cost of the part approaches the value of the machine.
- Multiple components are failing together, which usually indicates the machine is genuinely worn rather than broken.
- The frame is compromised. Cracked welds are where repair stops being sensible.
- The repair requires specialist tools or skills you would have to pay for repeatedly.
- The machine was never suitable — a machine outgrown or badly matched is not worth repairing.
Buying with repairability in mind
The question to ask before purchase, and it is worth more than most specifications: are spare parts sold separately for this model, and for how long after it is discontinued?
- A manufacturer who publishes an exploded parts diagram expects the machine to be repaired. That is a strong signal.
- A manufacturer who sells consumables directly — belts, pads, cables — is thinking about the same thing.
- Equipment specified for commercial settings is generally designed to be serviced, which is one of its genuine advantages second-hand.
- Simple equipment barely has this problem. A rack, a bench, a bar and plates have essentially nothing to source.
The wider point
Repairability is a specification, even though it never appears in a comparison table. Two machines at the same price with the same features can have completely different working lives depending on whether a roller, a cable or a console can be bought in year six. It is a question with a simple answer that almost nobody asks, and it is worth asking before rather than after.
Writing an enquiry that gets an answer
Parts departments respond far better to specific requests, and the difference is entirely in what you provide.
- Model number and serial number, exactly as printed.
- The part number if the manual gives one.
- A clear photograph of the part, in place and removed.
- Measurements, if there is no part number.
- What the symptom is, briefly — sometimes they will tell you the part is not the problem.
“Seat roller for model X, serial Y, photo attached, 38 mm outer diameter” gets a result. “Do you have rollers for a rowing machine” does not.
Keeping a machine serviceable from the start
- Photograph the model and serial plate when it arrives and store it with the proof of purchase.
- Keep the manual, or download the PDF, since it carries part numbers and exploded diagrams.
- Buy the obvious consumables early, while the model is current — a spare belt, pad or cable.
- Keep the supplied tools with the equipment.
- Note any part numbers you come across, because they get harder to find as a model ages.
The manufacturer is not the end of the search
A part being unavailable from the manufacturer is not the end of the search. Independent servicers, generic industrial equivalents, and donor machines resolve most cases, and a great many fitness components are standard bearings, belts and fasteners wearing a brand sticker. Take the part off, look for markings, and search for those.
Related reading
- Start here: Maintaining Home Fitness Equipment
- Disposing of or Reselling Old Fitness Equipment
- Cable and Pulley Wear on Multi-Gyms
- Diagnosing Common Treadmill Faults
- Equipment Safety With Children and Pets in the Home
- Delivery, Assembly and Kerbside Drop-Off
- Browse all equipment categories
- Not sure where to start? Try the equipment recommendation tool
How we compare
Compare Fitness Equipment does not physically test equipment. Our comparisons are built from published manufacturer specifications, the standards those specifications are measured against, and the trade-offs that follow from them. We say which figures are set by an agreed standard and which are defined by the manufacturer, because the difference changes how much weight a figure deserves. Specifications, prices and stock change without notice, so check the current figures on the retailer’s own page before you buy. Where we earn a commission from a retailer link we say so on the page it appears.